Reviews for Tiscali

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Tiscali

Information for this provider last updated on Wed, 06 Feb 2008 08:50:10 GMT

Competitive broadband and phone packages.

  • FREE wireless router
  • Packages from £6.50 per month
  • FREE phone line rental (saving up to £126/year)
  • Free UK weekend and evening calls*
  • Dedicated customer support
  • Unlimited monthly usage**

*01 and 02 numbers.

** subject to fair usage.

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Reviews

# Results: 156

Date range: 01 Jan 1900 to 10 Mar 2010
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Product: Tiscali Broadband [top]
Author
 Michel.A
IP
 Logged
Date
 Thursday, October 08, 2009
Business/Domestic
 Domestic
Overall impression
 Overall rating

Customer service
General service standards
 General service standards
Minutes on hold
 6 to 10 mins
Is your call returned?
 No

Technical quality (Connection)
Reliability
 Reliability
Speed
 Speed

This user writes:
Poor customer service,technical engineers dont keep any appointment,calls to technical support are charged at 10p/min and takes hours before some one will help,Very low speed,chearging extra money,fake promotions,value of money is really rubbish, dear any new internet user never ever sign up with Tiscali.co.uk,Don't go near Tiscali - you have been warned! it's really very very poor Internet service provider............
Product: Tiscali Broadband [top]
Author
 Ray.K
IP
 Logged
Date
 Tuesday, July 28, 2009
Business/Domestic
 Domestic
Overall impression
 Overall rating

Customer service
General service standards
 General service standards
Minutes on hold
 more than 20 mins
Is your call returned?
 No

Technical quality (Connection)
Reliability
 Reliability
Speed
 Speed

This user writes:
If you plan on phoneing Tiscali you make have to book time off.
Product: Tiscali Broadband [top]
Author
 diego
IP
 Logged
Date
 Wednesday, May 13, 2009
Business/Domestic
 Domestic
Overall impression
 Overall rating

Customer service
General service standards
 General service standards
Minutes on hold
 1 to 5 mins
Is your call returned?
 Yes

Technical quality (Connection)
Reliability
 Reliability
Speed
 Speed

This user writes:
A while ago I was receiving around 6 meg.I am paying for 8 meg
Now I am getting
below 1 meg which I find poor
Maybe its time to look around to see if I can get a better
deal
Tiscali supposed to be taken over by Carphone warehouse
and we are promised better service
We shall see
At the moment I am not pleased
Product: Tiscali Broadband [top]
Author
 diego
IP
 Logged
Date
 Wednesday, May 13, 2009
Business/Domestic
 Domestic
Overall impression
 Overall rating

Customer service
General service standards
 General service standards
Minutes on hold
 1 to 5 mins
Is your call returned?
 Yes

Technical quality (Connection)
Reliability
 Reliability
Speed
 Speed

This user writes:
A while ago I was receiving around 6 meg. now I am getting
below 1 meg which I find poor
Maybe its time to look around to see if I can get a better
deal
Tiscali supposed to be taken over by Carphone warehouse
and we are promised better service
We shall see
At the moment I am not pleased
Product: Tiscali Broadband [top]
Author
 Kingsley.W
IP
 Logged
Date
 Monday, April 20, 2009
Business/Domestic
 Domestic
Overall impression
 Overall rating

Customer service
General service standards
 General service standards
Minutes on hold
 less than 1 min
Is your call returned?
 Yes

Technical quality (Connection)
Reliability
 Reliability
Speed
 Speed

This user writes:
I was with tiscali many years ago and the service then was very good. i only changed to other service providers get a cheaper deal. i am now back with tiscali after being with 4 other providers and the service is still excellent.
i was looking to move to O2 as they have a special offer but after reading the reviews i will be sticking with tiscali for the foreseeable future. cannot fault them at all after being with them for 15 months now.
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