Reviews for Be Unlimited

[Add review:Buy Broadband]

Be Unlimited

Information for this provider last updated on Tue, 02 Mar 2010 03:28:49 GMT

Up to 24Meg broadband down your BT phone line.

Be Broadband is consistently one of our top performers for speed and quality.

Be availability requires LLU to be complete in your area.

Please check the Be Broadband website for further information.

Query

By product Data range

Reviews

# Results: 62

Date range: 01 Jan 1900 to 12 Mar 2010
Options [Add review | Show all]
Product: Be Unlimited [top]
Author
 Martine.P
IP
 Logged
Date
 Saturday, February 13, 2010
Business/Domestic
 Domestic
Overall impression
 Overall rating

Customer service
General service standards
 General service standards
Minutes on hold
 6 to 10 mins
Is your call returned?
 Yes

Technical quality (Connection)
Reliability
 Reliability
Speed
 Speed

This user writes:
Havign taken up the offer of half price on Be Unlimited 8mb download speed and unlimited usage, the first period of use was great. I live very very close to the exchange so expected a good connection. However the BB speed is running like a dog and has done noticeably for over a month. Download has not gone over 0.7 Mb for the last week and uplink not over 0.1 Mb Pretty disgusting performance I'd say. I'd like to petition them so anyone else have this lousy performance then please get in touch.
Product: Be home 24 meg [top]
Author
 Radsy
IP
 Logged
Date
 Monday, October 13, 2008
Business/Domestic
 Domestic
Overall impression
 Overall rating

Customer service
General service standards
 General service standards
Minutes on hold
 1 to 5 mins
Is your call returned?
 Yes

Technical quality (Connection)
Reliability
 Reliability
Speed
 Speed

This user writes:
Although I live quite close to the exchange I get around 10 meg with be, probably due to the old copper cables, With my previous ISP, the best I got was around 2 meg.

I just cannot fault BE at all. Customer service is top notch. Set up was painless and I was constanly kept up to date by text. They still text me to inform me when payment will be taken out of my account. And the short 3 month contract is a bonus (not that I would like to leave).

I was even given a discount on my bill a few months back simply because it was my birthday!

So overall, superb in terms of performance and customer service. I would recommend BE to everyone. Simply excellent!
Product: Be home 24 meg [top]
Author
 Sk2402005
IP
 Logged
Date
 Tuesday, February 19, 2008
Business/Domestic
 Domestic
Overall impression
 Overall rating

Customer service
General service standards
 General service standards
Minutes on hold
 1 to 5 mins
Is your call returned?
 Yes

Technical quality (Connection)
Reliability
 Reliability
Speed
 Speed

This user writes:
I recently joined Be Unlimited Broadband on their 24Mb Unlimited package.
I highly recommend them, they connected me very quickly (within 5 days) and their supplied wireless router is pretty good. they also sent me text messages at every step which was nice.
Although I only get 10Mb out of the theoretical 24Mb i am very happy with the speed and reliability of the connection.
there also does not appear to be any restrictions on what you can use the connection for either.
they also offer a referral program, so i got my first month free as well.
Product: Be Value [top]
Author
 waylaid
IP
 Logged
Date
 Wednesday, January 30, 2008
Business/Domestic
 Domestic
Overall impression
 Overall rating

Customer service
General service standards
 General service standards
Minutes on hold
 less than 1 min
Is your call returned?
 Yes

Technical quality (Connection)
Reliability
 Reliability
Speed
 Speed

This user writes:
I shopped around for some time when making my decision. I went for Be because of the unlimited downloads, however every aspect of their service is incredible. I was sent text messages throughout the ordering process to let me know how it was coming along. Setup was a doddle.

Best of all is the speed - even though I am on the value package I am clocking up 3 or 4 times the speed of my old BT Broadband connection (admittedly this was at an old address so perhaps that has something to do with it). Fantastic customer service too - literally a faultless service. Highly recommended.
Product: Be home 24 meg [top]
Author
 clicktheo
IP
 Logged
Date
 Wednesday, October 31, 2007
Business/Domestic
 Domestic
Overall impression
 Overall rating

Customer service
General service standards
 General service standards
Minutes on hold
 1 to 5 mins
Is your call returned?
 Yes

Technical quality (Connection)
Reliability
 Reliability
Speed
 Speed

This user writes:
I found that Be's service overall is great. If you want speed, you've come to the right place, but don't keep your hopes built on the wireless router as it's speed slows from 54Mbps as soon as there are around four PCs connected. Also, the setup procedure begins in a straightforward manner but to complete it you require an ethernet connected computer otherwise you'll have to put up with a lot of trouble! My advice is that you buy your own ADSL 2+ router if you plan to connect more than two computers and/or are an intensive user.

One of the main troubles I had when I was setting up my router was the fact that I had chosen a static IP, and that the details of this (gateway etc) were not included in the documentation, and so I had to call them. Their technical support is good, and although it is somewhere abroad, the people's voices are clear and they understand what you mean beyond the script.

My Be Box arrived on my activation day, although I had received an email saying that there was a slight possibility that it could be late, so they will automatically refund one month's service plus two days of unused internet to all of the customers affected next bill. I also received the opportunity to cancel free of charge, but had the Be Box been late, I already have ADSL 2+ hardware in place.

Overall, if you want speed and you live relatively near to the exchange, its great. Don't assume your speed is going to be excellent, as your performance isn't as the crow flies - the cable may go round several roads in your neighbourhood before it reaches your street's telephone mast. However, beware that email and webspace is charged in groups of five accounts at £2/month. Upload speed is generally excellent, and download speed is relatively good for my proximity to the exchange.
Be
Page 1 of 13 nextprevious
Home|About|News|Reviews|Broadband Deals|Compare|Tools|Contact Us|Privacy Policy|RSS|Site Map
© 2000 - 2010 Broadband-help.com