Broadband News Item

Orange: Integrates Mobile, Fixed Line and Broadband


Last updated: Thursday, June 01, 2006 6:22:00 AM GMT

Orange, Wanadoo, Equant and Etrali unite under the Orange brand.

Mobile and Internet customers will now benefit from the convergence of two leaders in communications technology. The first tangible example of this will be that new and existing customers signing up to a pay monthly mobile contract with a talk plan over £30 will benefit from free broadband*. There is no connection fee and the broadband package - worth £17.99 a month - includes up-to-8-meg broadband**, an Orange Livebox (wireless modem), and Orange Wireless & Talk - Orange’s revolutionary Internet phone service which offers free evening and weekend calls to UK landlines.

Orange Wireless & Talk is a voice over internet protocol (VoIP) service, however, unlike many other broadband voice services on the market, Wireless & Talk is easy to set up and use. Simply plug a touch tone phone into the Livebox and make calls in the normal way on the dedicated Orange line - perfect for families who may want to make or receive more than one call at a time.

For an extra £6 per month, customers can sign up to the new Orange Anytime package which gives them free calls to UK landlines° at any time. In addition, if they are an Orange Pay Monthly customer they will also be able to register for free calls to Orange mobiles (using the Wireless & Talk service).

For customers who have yet to discover the difference broadband internet can make to their lives, Orange is extending its TRY initiative, giving them a unique opportunity to experience up to 1meg broadband for 30 days without having to commit to a minimum term contract.

Orange Broadband will be available to buy on the high street through Orange’s 300 UK stores as well as through the Orange Direct Sales team (telesales and the Orange website) and all other broadband retail partners.

From today (June 1 2006), the Wanadoo and Orange websites will become one, giving Orange customers access to an integrated world of their favourite information and entertainment services. The new orange.co.uk website will also allow customers to access their account information, purchase mobile or broadband products and services, and interact with Orange via the internet. Orange mobile and broadband customers will also benefit from a single point for customer services via the Orange service line on 07973 100 150.

The Orange Broadband service already has more than one million customers (formerly Wanadoo customers) across the UK. Together with its mobile division, Orange now serves more than 16 million people in the United Kingdom.

Orange plans to launch a range of converged products including music, gaming, communication and security services in the near future. It also announced that it will launch a home TV service, as well as a One Phone product which lets you use the same phone over your fixed or mobile line depending on whether you are inside or outside the home.

More information at: http://www.orange.com

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elaine holcroft Mon, 12 Jun 2006 18:18:35 GMT
i can't get into my freeserve e mail account. can't get orange help page up it just says unavaiilable
s seaman liz@pudsea.fsnet.co.uk Tue, 18 Jul 2006 12:26:47 GMT
Since orange took over our broadband we have been disconnected more than we we have been connected considering we had no choice whether we wanted orange or not. Unhappy.
richard glover Tue, 09 Jan 2007 20:44:57 GMT
not impressed with your phone services. have to wait over an hour and still no response.if by chance you get through we are then asked (is there anything else we can do) yes answer your phone would help
Anonymous Tue, 09 Jan 2007 20:50:46 GMT
phone survices are a complete joke you wait and wait and wait some more this is what happens when ever thing goes to call centers what a bloody joke
linda@earl3797.fsnet.co.uk Fri, 12 Jan 2007 13:25:48 GMT
i have joind broadband with you have had every thing to say its running but every time i try to log on i get told my email and password are not known at your domain this it not good enough if not sorted by next week will be returning your stuff i can get on to accounts with my password but to log on i have to use wanadoo please can you sort this out thankyou
Nio Thu, 03 Jul 2008 22:43:44 GMT
p7nsMu I am need to price
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