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Posted 12/22/2006 8:04:23 PM
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After reading some of the posts I am a bit confused as to whom to move my broadband to. I am currently with Pipex. I hate they way they are now bandwith throttling on p2p. I am not constant/heavy downloader so I object to having my p2p capped at 20K a second. I also don't like the way they don't pass on savings to customers. New customers can get an up to 8 meg connection for £24.99 a month. I pay £33.99 a month for a 2 meg connection.

Is there an ISP left that does not do bandwith throttling, traffic shaping, port blocking etc and also offer unlimited download usage? I am looking to pay up to £40 a month. I am sure people will wonder why I want unlimited download when I am not heavy downloader. I simply object to having limits placed on me.

If I do have to go with a provider that has download limits which is the best? Again although I am accepting download limits I still don't want any sort of bandwith throttling, traffic shaping, port blocking.

Basically I want to be able to enjoy the speed I pay for.
Post #814
Posted 3/27/2007 8:18:26 AM
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VIRGIN BROADBAND IS A JOKE, AND SO IS THERE CUSTOMER SERVICE! I MOVED OUT OF MY HOUSE, CANCELED THE BROADBAND, RE DIRECTED MY MAIL AND 6 MONTHS LATER I RECEIVED A LETTER AT MY NEW HOUSE FROM A CREDIT AGENCY DEMANDING £71, ABSOLUTE DISGRACE! THEY WERENT MUCH HELP EITHER WHEN I PHONED THEM, CHARGED ME ANOTHER £17.99 TO CANCEL, EVEN ALTHOUGH THEY KNEW I HAD NOT USED IT IN 6 MONTHS, SEEMS TOUGH THAT I NEVER CANCELED, MAYBE IM GOING MAD AND MAKING UP THINGS!! IDIOTS!

STAY WELL CLEAR OF VIRGIN!!!!
Post #834
Posted 10/9/2007 8:25:45 AM
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BT suck too. Don't bother with them.
Post #908
Posted 1/20/2008 11:31:20 AM
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[quote]broonie11 (27/03/2007)
VIRGIN BROADBAND IS A JOKE, AND SO IS THERE CUSTOMER SERVICE! I MOVED OUT OF MY HOUSE, CANCELED THE BROADBAND, RE DIRECTED MY MAIL AND 6 MONTHS LATER I RECEIVED A LETTER AT MY NEW HOUSE FROM A CREDIT AGENCY DEMANDING £71, ABSOLUTE DISGRACE! THEY WERENT MUCH HELP EITHER WHEN I PHONED THEM, CHARGED ME ANOTHER £17.99 TO CANCEL, EVEN ALTHOUGH THEY KNEW I HAD NOT USED IT IN 6 MONTHS, SEEMS TOUGH THAT I NEVER CANCELED, MAYBE IM GOING MAD AND MAKING UP THINGS!! IDIOTS!



STAY WELL CLEAR OF VIRGIN!!!![/quote]

So you obviously never actually cancelled your broadband then?? Did you send a letter? if so, was it sent recorded delivery??

Sounds to me like this was your own fault??
Post #958
Posted 1/20/2008 11:32:35 AM
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johnnyrocket7 (09/10/2007)
BT suck too. Don't bother with them.




This is not a very helpful post... Is there any reasoning for saying they suck?? If so, why?
Post #959
Posted 2/1/2008 4:11:35 AM
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Hi there,

I have just ordered O2 broadband as a lot of my friends are now with them and they are full of praise for it. The packages are cheaper if you are an O2 postpay mobile customer but still good value if you aren't.

I went for the unlimited 16mb 'Premium' service for £10pm, its £15 for non-O2 customers. If you cant get those speeds, the lowest package is 8mb for £7.50 or £12.50 for non-O2.

You get a free wireless modem and no charge for set up.

I should get mine all up and running soon so i'll let you know how it gos.

P.S. If you sign up to Quidco (cash back site) they pay £40 if you sign up through them!
Post #967
Posted 2/2/2008 11:16:23 AM
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* Virgin Media is over subscribed on the ADSL service- expect **** speeds.



* Customer service are useless and downright rude (10p a min). Their aim is to put barriers in between you and achieving your goal in order to save money. Wait for the 'we can't do anything unless tech support have left a note on the system' chestnut for ultimate buerocratic confusion.



* Technical support (35p a min, 10p connection charge) contradict each other depending on who you speak to. Mostly rude, but a few people there do have their sense of humanity intact. Others are moral wreckages.



* After listening to the 'Hey, you' when you call and their falsified 'zany' crazy hip music for the 50th time, you'll begin to suspect they spend more money on crap ads with Uma Thurman than actually providing a good service.
Post #974
Posted 2/7/2008 5:15:56 PM
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There is only one but dont tell everyone IDNET , best isp you ever want.
Post #979
Posted 2/10/2008 4:53:33 PM


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Last Login: 1/30/2008 10:26:51 AM
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No throttling etc, but quite tightly capped packages, and certainly not what the OP states they are looking for.

Rgds, Pete



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Post #982