broadband-help.com - Forums / Broadband-help: Site Related / General Chat

Should I switch to LLU provider on my Exchange

Daniel.H1124 — Tue, 24 Nov 2009 18:46:28 GMT

I have been struggling with my broadband speed since I moved into my new house in april this year. Initially on BT Total and now on O2 Access. I have never reached a speed of 1mbs but always floating between 0.1 and 0.5 - painfully slow!

The trouble is a solution seems to be impossible to find. My line has been checked, my equiptment has been changed and so, of course, has my ISP.

I have just discovered that two ISPs, AOL and TalkTalk have 'unbundled' at my exchange (about a half a mile from my house) and are now offering LLU services.

So my question is this, would this solve my problem? Should I sign up to either of these providers (even though they get awful reviews on most of the review sites - although I struggle to find a provider that doesn't)?

Any help would be much apprieciated.

Why is my connection so slow lately?

Ed.H — Wed, 21 Oct 2009 09:17:05 GMT

Hello all,
For the last few weeks my Broadband connection has been getting slower & slower.
Sometimes it takes up to one minute to load a page, other times I receive a 'Timeout' message.
I have Mackafee security and firewall in place and do regular checks for 'intrusions'; & spyware etc.

I am with AOL/ Carphone warehouse and, until now, have had no complaints.
I have run speedtests, and, on 3 occassions noted that I seemed to be getting results for being routed to Sydney/ Hamilton????
I do have a sppedtest result link, which I hope comes out below.
I am in no way technically minded in these matters, so would appreciate some guidance here please on what I can do?I don't really want to change from AOL as I do not know if this will solve the problem.
A neighbour, who is an ex BT engineer told me that it does not matter how fast the isp says their speed is, the telephone line will only support up to 2mb or 2gb- cant remember which (is this correct).
Many thanks for any help.
Ed
link is:

D-link router denies internet access to one of three computers

Brian.N — Fri, 18 Sep 2009 05:16:04 GMT

I'm trying to help a friend with a router problem. He has two desktop PCs and one laptop. His router is a D-link DSL-G624T.
The two desktops are working fine on the Internet through the router. The laptop will connect to the 192.168.1. interface to the router, both wirelessly and wired and I've been able to check the router config using the laptop. The bad news is that any attempt to connect to Internet sites from the laptop fails. So, for some reason, the router is denying Internet access to that particular client PC. The same laptop works fine and connects to the Internet on any other router at other locations that we've tried. So it seems to be a problem specific to the interaction between the laptop and the specific DSL-G624T. I've been asked not to reset the router in case it makes things even worse. Any ideas what I should be looking for, please? Sadly, I can't gain access to the router now until Monday, but I do have the laptop.

Problem with Netgear RP614 v4

Dejan.P — Mon, 24 Aug 2009 13:56:18 GMT

Hi i have a problem using a Vista and XP its get me an error with DNS for example if i have an connection on XP i cant use Vista for surfing on net and same if i can connect to internet with Vista i cannot surf on XP i use automatic IP also i get an Static but the problem is still the same i can see the two of them PC via router but i cant surf on both in the same time.

Please send me an mail to me how to resolve the problem.

Thanks!

My mail is dejan@tv-sonce.com

The Cisco Certificate

Jacobs.F — Sun, 26 Apr 2009 03:05:24 GMT

Cisco, being a leader in networking, has many aspirants for its certification courses. Some of the Cisco Certifications include CCNA, CCNP, CCIE, CCDA etc among others. Cisco is also a leading manufacturer of Routers and switches. The Cisco Router training including two days of intensive training of Cisco router installation, configuration, and troubleshooting using live in-classroom routers. The participants are taught how to build a Cisco router configuration from scratch.

Cisco offers a number of networking related courses that adds great value to the networking profession. Some of them are CCNP, CCDA, CCDP, CCIE, and CCNA among many others. All these courses provide a specialized coaching in different fields and help the candidate gain expertise in his or her chosen field.

Trained Cisco professionals are absorbed into the industry for marketing and maintenance of its hardware as well as software, for designing networking program suitable for respective client organizations, for installing Cisco networking equipment at various locations etc. The job opportunities exist for certified professionals at its marketing offices as well as with the client companies. Today, Cisco certified network professionals earn wide recognition and respect throughout the industry and are therefore earn a descent pay packet compared to other IT professionals.

The Tech Gurus Limited

Ronnie.G — Tue, 07 Apr 2009 09:59:36 GMT

Hi,

I dealt with these guys to sort out my Internet and telephone

http://www.thetechguru.co.uk/broadband.html

They set me up with a great service and well worth contacting if you need Internet and cheap calls.

All the best

Ron.

Who is the liar? Tiscali or O2

Christian.B — Tue, 03 Feb 2009 11:35:54 GMT

OK,8

We live in S London with a BT landline, we are currently on Tiscali Broadband at the extortionate £20 a month for 6meg. Rubbish, so being an O2 mobile customer I was going to set up a 20meg for £9 something with O2 broadband. So...

O2 said yep, you live near the exchange you can have 20meg no probs.

Phone up Tiscali to get the MAC key, and they say;

O2 is lying to you chum, your line can't support 20megs.

So who is lying? Who should I trust, we got 7 people living in my house with up to nine 9 different PCs/Consoles etc all gobbling up the piffling 6meg of broadband, so we need something faster than 6meg.

Any ideas?

VOIP Complete Routing and Billing Solution Available

City.C — Thu, 29 Jan 2009 22:57:18 GMT

Dear Friends:

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Features: PC2Phone, Device2Phone, Calling Card, Callback,sms callback solution, Ani Callback solution, DID callback solution, Cli Callback, Pin Callback, Wholesale Termination, Online Billing, Unlimited Resellers Creating, online shop, invoice generator, paypal integrated online shop, pin recharge modules, H323 and SIP.
No ties to us, deal with the wholesalers you want and buy VoIP minutes from any one in the market without any expensive equipment.

System

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Rapid Service Rollout
Pre-configured templates
Scalability - phased investment
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Open database architecture allowing for extended reporting functions and use of external scripts

Switching

Carrier-grade softswitch
Gatekeeper, registrar and proxy functionality
SIP and H323 protocol support
Protocols transparent conversion
Network protection capabilities
Advanced routing
Single entry point into VoIP infrastructure
Flexible proxy methods

Billing

Various authentication methods
Prepaid/postpaid accounts
Robust engine
Fully integration with the softswitch
Cooperation with MySQL or MSSQL

Management interface

Real-time traffic and system's performance monitor
Windows graphical interface
Web-based interface

Web interface for endusers

Customizable customer self care web interface
Admin section with embedded html editors
Ready to use design templates
CDRs, payments, invoices, address book, user's profile and others/
Sending SMS, web callback

IP IVR

Customizable IVR scenarios (XML)
Ready to use templates
Caller ID recognition
One or two stage calling procedures
Support for DIDs as access numbers

Softphone

Based on SIP protocol
Proprietary VOIP tunnel technology - making/receieving calls even behind voip blockades
Fully integration with the web interface
Quick access to voicemail
Sending SMS

Callback

Authentication by callerID or PIN
Various methods of realizing callback
Support for DIDs as callback service numbers
SMS and Web triggered callback
Embedded IVR system

Resellers system (VSR)

Multilevel structure
Web-based comprehensive interface
Support for multi-currency
Customizable web interface for end-users
Integration with the E-Shop

Callshop

Real-time monitoring and billing
Booths visualisation
Standalone and web based versions invoicing

E-Shop

Various payments processors
Credit cards, paypal, moneybookers
Automatic sign-up procedure
Recharge, also by vouchers/PINs
Basket for selling products online

SMS module

Support for http methods
Extended routing plan with support for multiple SMS providers
Integrated with the softphone and the end-users web interface
Support for wholesale SMS traffic

Capacity

Average result 1000 conncurent calls (full proxy) on one server (Dual Xeon CPU 2GB RAM*). For higher traffic recommended is cluster configuration with two or three servers with voipswitch software running on seperate servers and connected to one, shared SQL database installed on a dedicated server. Web services running on a backup SQL server set in replication mode so that the load from web requests (for example browsing CDRs, statistics) does not affect the performance of the main SQL server.

* tested and certified for SIP interoperatibility with Level3 (US based tier one carrier)

Scalability
Phased implementation of new services by enabling additional modules.

Operating system
Windows 2000, XP pro, Windows 2003 (both standard and web editions)

Hardware requirements
Recommended are servers based on Intel Xeon processors

dual core or quad core, in configuration of single or dual CPU,
RAM minimum 1GB,
HDD 100 GB or more

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THANKS[/b]

EFH broadband

Broad.B — Thu, 04 Dec 2008 01:08:29 GMT

Hello friends

I would like to share my feeling about my ISP providers , like I was in search of Isp provider who can give his best connectivity at affordable price , so at last one fine day I've find a ISP provider who provides the best service at affordable price , like unlimited service .
Broadband is the general term used to refer to high-speed network connections. In this context, Internet connections via cable modem and Digital Subscriber Line (DSL) are frequently referred to as broadband Internet connections.

http://www.broadband-uk-providers.com/EFH_broadband.htm

Managed Web Hosting

BradEUK — Wed, 24 Sep 2008 16:20:56 GMT

Now that's something that most users would thing is a waste of money but actually if you Think of the services that you get with the same you can understand that its worth every penny that you shell out.

What all you get with a Managed Web Hosting account is a peace of mind, Service which is worth every penny that you spend on it, 24×7 assistance, Maximum Up time and more.

If you need further help you can go and check out this article that i have published.

http://blog.micfo.com/web-hosting/managed-web-hosting/

BT Netprotect?

Mort — Thu, 04 Sep 2008 10:24:15 GMT

Hi all, hope I've posted this in the right part of the forum, if not, apologies!
I'm currently thinking about replacing Norton AV on my home PC. Does anyone have any experience/opinions they want to share about BT's Netprotect antivirus software?

TIA!

I need a new computer

missie — Fri, 03 Feb 2006 14:51:24 GMT

I am tired of my computer. It is too slow. It has 256 memory and a slow hard drive, I think. I want to upgrade. So does anyone have any good recommedations. I do not want to pay a lot and I do not want to build it. I am not technical.

Wireless Ethernet Bridge

benskyrme — Sun, 17 Aug 2008 09:14:03 GMT

hi,

looking for a little bit of help. im moving into university halls next month and the internet is provided through a data slot in the wall which you plug an ethernet cable into and run to laptop / pc. basically i need to know if it is possible to turn the internet signals from the ethernet cable into wireless signals so i can use my laptop wirelessly via my laptops wi-fi connection.

am i right in believing that a wireless ethernet bridge such as the Linksys WET11 or Linksys WET54g will do this for me?

thanks

Broadband for free?

planbanan — Wed, 21 Nov 2007 04:32:50 GMT

Searching the web I found this guy looking for free broadband access.

Do you think, it is possible to get free broadband?

www.broadband-for-free.blogspot.com/

Broadband in the bedroom?

ian.bradbury — Fri, 02 Feb 2007 13:00:46 GMT

I have broadband in the lounge through an NTL set top box. What's the best way to extend broadband access to a tv in the bedroom. What if I want to display the same channel in both rooms at once and what if I want to display different channels on each tv?
Ian

ISP troubles

mikenothing — Thu, 08 Mar 2007 11:35:30 GMT

hi i need some help with my ISP. its a long post (sorry), so dont bother reading it unless you have an idea about broadband services and how they work.

im living in student halls and every room has internet provided by a company called Keycom. we do not have a choice as students here, we must use Keycom or nothing at all. the only choice is whether or not to stick with the provided 256k, or upgrade to 1mb for 3 english pounds per month. i think in total every student pays 3 english pounds anyway, so im paying around 6.

the connection here is awful. every 2 minutes or so the connection freezes, and then gradually returns to full speed, then freezes again. if i am downloading, the download comes through happilly at around 120k, but stops altogether every 2 minutes, literally goes to 0k, then starts up again slowly.

it doesnt matter what i am doing on the web, the problem is constant. gaming, chatting, browsing, downloading, whatever.

as you can imagine this causes me a lot of trouble:

it makes games unplayable much of the time.
it makes voice communication software unusable.
it makes downloads time out.
it makes browing the web slow.
etc.

during the hours of say 1pm - 2am, the connection is awful. between 3am-11am, it is sometimes useable. why? well obviously because the students are asleep and not all browsing the internet. during the xmas break, and half terms when the building was much quieter the lag spikes are less.

this leads me to believe that there is simply not enough bandwidth being supplied to the building. am i correct?

i monitored packet loss for an hour yesterday and found myself to be getting 40% loss. as far as i am aware the industry standard is 1%. 40% is just UNBELIEVABLE!

this is about all i can say regarding the connection.

---------------

so obviously i have been complaining to my ISP (Keycom). it went kinda like this.

october: moved in, noticed trouble.
november: started complaint.
january: they sent an engineer to test my line, he comfirmed what i had been telling them. (so he comfirmed there IS a problem).

they said that they would try giving me priority on the network, and if this didnt work they would need to purchase new equipment. it didnt work and they sent me this email:

"We have purchased new equipment to be installed next Wednesday/Thursday of next week. I trust this will resolve any outstanding issues."

it didnt resolve anything, nothing changed and i dont believe they purchased or installed anything.

i have continued complaining all the time up till the present day.

i got this email today:

"We have investigated the reported problem and found the cause of it to be within our suppliers' or other providers' upstream which is outside of our control. The fact that your ADSL connection at home performs differently is virtue of the way the internet is connected together. Our products and services include provision for gaming services of which many customers use regularly and are happy with the performance of, however as a supplier of end user broadband services we cannot guarantee the reliability and performance of every third party service via our network and that of our suppliers."

now this sounds like total bullshit to me. i dont think that anything was investigated, or if it was, was not investigated with a genuine view to resolving the issue. i am most likely the only person living in the building of 500 odd students who plays online games and is aware of the trouble with the internet here. i think that the ISP is aware of this as i am probably the only one to have complained. i have been living here for 6 months, and will move out in 3. i think my ISP is just trying to ignore me, and the problem because i am going to move out and they will have a new bunch of residents, and hopefully nobody to notice the problems.

-------------

i would like to make a proper complaint to this ISP, and also to the student housing company who gives them their contract. i want to get refunded my money and cause them as much trouble as i can.

perhaps somebody knows something about the way that broadband works that shows them to be lying? is the trouble really in someone else's upstream? sounds like a lie to me. what can i say to them?

Wireless Connection

sarahg85 — Wed, 27 Feb 2008 11:35:09 GMT

Hi there,

I am wondering if someone could help me with some connection problems I am having. I am not the besr with computers so if I'm not making sense, please let me know. The story goes...

I recently cancelled my broadband with Virgin Media and chanaged to O2 Broadband. They have connected my today and I have setup the connection to my main PC. The internet is working great on the main PC. However I am also trying to connect wirelessly to my laptop, I have enetered the network key and it's saying its connected but when I try visiting any webpage it says it can't connect. My laptop used to connect to the internet with no problems when I was with Virgin Media. When I had Virgin Media I had to buy my own wireless router and connect through that, but I was told with O2 Broadband I just use their box to connect to a wireless network, so i've unplugged the Belkin router.

I contacted O2 about this and they said to delete my internet history but that hasn't solved the problem.

Can anyone help?

Thanks alot!
Sarah

Help with download speeds!

Sesnw — Sun, 13 Jul 2008 17:59:37 GMT

Hello and thanks for reading

I am looking around for a new supplier - currently with SKY - after hunting the net I stumbled across something I have never seen before:

Your local exchange is - somewhere
The ADSL Max speed is - 6.5Mbs

Does this therefore mean it would be useless to take a 16Mbs service?
Many thanks

Broadband problems

spaceman — Sun, 25 Nov 2007 04:49:28 GMT

Posted: Sun Nov 25, 2007 11:27 Post subject: Boadband problems

--------------------------------------------------------------------------------

Please help.

Every time I try to connect to an online radio station my broadband disconnects but it seems fine listening to web sites with music on you tube or stuff like that.

I also can not watch some of the online tv like the BBC

I run both IE7 and Firefox as I get some web sites viewed within IE7 say I have not flash installed

Any ideas

My ISP is virgin

Internet connected but no webpage displayed

afeichtner — Tue, 29 Jan 2008 18:54:23 GMT

Hi
I had a very miserable week thanks to my broadband connection. Maybe you can cheer me up…

Here the details:
I have a PC:
XP, SP2, Mozilla Firefox as default, IE6
I have a laptop:
XP, SP2, Mozilla Firefox as default, IE7
I have a wireless router:
Belkin, WEP 64 secured
And I have a NTL-Box (Virgin Media) broadband.

From one day to the next the internet stopped working. Well actually it didn’t stop completely. The NTL-Box still shows the connection light. The router (192.168.2.1) still says internet is connected. The network connection still says excellent.
When directly connected to PC (without router) I get the correct IP address (86….). This has been confirmed by Virgin Media
However, when I try to open a web-page it always tells me “Error, cannot open page”.

I have tried the following things:
- Re-booting the NTL-box many, many times
- Removing the router and directly connecting PC (and later laptop instead) via Ethernet.
- Re-provisioning to NTL-Box and assigning computer/laptop/router.
- Turning the Windows Firewall off
- Turning the router firewall off
- Removing all networks and setting up new wired LAN connection
- Installing new wireless network after wired LAN didn’t work
- Changing the security setting of Mozilla and IE to minimum
- Ping to NTL-box on 86… when router not connected. Ping gets returned perfectly.
- Ping to NTL-box on 192.168.2.5…when router is connected. Ping returned fine also.
- Tried to turn off (and certainly also “on”) Auto Remote Settings in Admin Tools/Services
- Tried different webpages but get the same problem with all of them
- System restored to 2 weeks ago when my world was still in order. Problem still there.
- TCP filter activated
- IP address given by DCHP
- I tried everything stated above on PC/Laptop, with and without router, in safe mode and in normal mode.

As mentioned above, all my analyses tell me that everything should work fine. However, it obviously doesn’t work fine.
The is only one thing that looked odd to me. In my network properties (support) the DNS address was still set to 194.168.4.100 and 194.168.8.100 although the router wasn’t connected anymore, the NTL-box was already re-booted & the support window already showed the correct IP (86… instead of 192…). However, I even tried to manually assign the IP address and I un-ticked DNS and removed the 194.168.4.100/194.168.8.100 but still, no webpage can be displayed.

Here the questions:
- Is it possible that there is a firewall that I don’t know of (additional to Windows, Belkin, Virgin, on both computers, PC and laptop)?
- Some might suggest that “windows auto update” has changed something. But why did restoring the system not change it back to working conditions again?
- Why can this happen over night without changing anything (not even new software installed).
- Is there a chance that the NTL-box is broken although it still shows up as connected and perfectly in order and still returns my pings?
- I am willing to re-install Windows XP and flatten my hd if this will help. Does anyone think it could help (considering that restoring the system didn’t help at all).
- Is it necessary to have the same connection setting in Firefox and IE, even though one of them is default connection?
- Any general ideas about how to solve the problem?

I am clueless…

VOIPBUSTER PAYMENT issues / problems

gaplunz — Thu, 29 May 2008 19:26:55 GMT

This is what is tells me

Your mobile telephone number is invalid

For security reasons, we need to verify your mobile telephone number in order to validate your account. Please change your phone number here. IMPORTANT! Use mobiles only (no Voip-In phone numbers allowed!), since the verification will occur by sending an SMS with the verificationcode.

I DO NOT HAVE A MOBILE PHONE to enter.
How do I pay ?????

I have paid many times in the past with PAYPAL ..... some kind of new security check.

gaplunz@yahoo.com

.... and a Happy New Year to you all

www.ccsleeds.co.uk — Mon, 31 Dec 2007 06:43:51 GMT

Just in case I can't type later I would like to wish you all a Happy New Year and please feel free to have a bevvy on me if you so desire!

Catch you all in 2008 for another year of more of the same!

Can't seem to write a review on this site?

Anomus — Mon, 10 Sep 2007 12:44:20 GMT

Hi all,
When I try to write a review of my ISP a pop-up announces that I need a program to deal with file types ending in .aspx. This seems very strange to me?

Anomus

pipexhelp@yahoo.co.uk

MikeRead — Fri, 01 Dec 2006 13:28:16 GMT

Hi

I work at pipex customer services and I know how bad it is - trust me its the management - If you need any help please email me at pipexhelp@yahoo.co.uk and I'll do my best to look into any problems.

Thanks !

Any Beer Drinkers out there

Shadow1 — Mon, 23 Jan 2006 06:42:45 GMT

What is your favorite beer to drink? I bet you can guess what mine is.

I probably drink 3-4 pints a day, most days. How about you?

No PS3 Until 2007

raven — Tue, 24 Jan 2006 14:02:11 GMT

I have been holding out to get a PS3 as I love my PS2 and before that my PS. However I just read today that we may not be able to get one before 2007. I wonder if I can find a special deal and get one imported that would work before then.

This is very disappointing news.

Where would you like to go for Holiday?

Shadow1 — Fri, 27 Jan 2006 15:48:44 GMT

So where would you most like to go for Holiday?

I have been wanting to go to Trindidad and Tobago myself.

UK in Winter Olympics

Stitch — Thu, 16 Feb 2006 16:17:44 GMT

It is a bit disappointing our first medal was a silver and came in the Skeleton. That is not even really an event, it is more like a children's play time activity.

I have not been following the events closely, so do we have any legitimate chances at anything else?

United States

Stitch — Fri, 03 Feb 2006 10:47:40 GMT

As I mentioned before, I will be moving the United States Maine in several months. I was just curious what experiences people have to share on the United States. I have visited a few times, but it has always been to business and besides meetings, restaurants and hotels I really have not seen much.

Web Designing

lord_crumb — Fri, 03 Feb 2006 10:56:16 GMT

I am thinking about wanting to be a web designer. Does anyone have any good advice for me to pursue it. I figure I can work at my job during the day and do it at night on the side. Any thoughts? Anyone else do it?

Football?

Stitch — Sun, 22 Jan 2006 17:10:56 GMT

Any of you football fans out there? What club do you root for?

I do not want to give up my affiliation until I see who else is here.

Growing Power of Online Communities

Stitch — Tue, 07 Feb 2006 07:15:29 GMT

Nielsen Research just launched a study discussing the power that online communities, such as this one are growing in power.

"Nielsen//NetRatings says that member community sites now attract over half of the UK internet population every month. In the UK, Friends Reunited is the most popular member community with more than 1.8m visitors each month."

http://www.brandrepublic.com/bulletins/digital/article/539703/nielsen-study-highlights-growing-power-online-communities/

Oscar Nominations

stigs — Tue, 31 Jan 2006 09:32:14 GMT

Rachel Weisz (mmmm) and Dame Judy Dench and Keira Knightly (triple mmmmm) all received Oscar Nominations today.

Weisz for supporting role in The Constant Gardener, Dench for Mrs Henderson Presents and Knightly for Pride and Predjudice.

Cheers!

Feeling Foolish

missie — Mon, 23 Jan 2006 16:54:27 GMT

Have you ever done something where you ended up feeling foolish? I did here and at home. I have been ranting for two days at Demon for ruining my broadband, and it turns out someone unplugged it or knocked the plug loose. So instead of having internet all weekend so I could do my sales on E-Bay I ranted and raved at a friend's house and told everyone I could how bad Demon was at internet.

I am sorry

What do you do for a living?

Stitch — Tue, 31 Jan 2006 14:46:34 GMT

So what do you do for a living? Do you work at home? Do you have a profession, are you attending University?

I am a chemical engineer, although it really just pays the bills. Not really something that drives my passions.

Favorite US Show?

lord_crumb — Tue, 24 Jan 2006 15:43:18 GMT

What is your favorite US show?

Mine is obvious but I will give you all three guesses

What Web Browser Do You Use?

Stitch — Tue, 31 Jan 2006 15:09:58 GMT

Just curious to see what browser everyone uses because I saw a few other people also use firefox like me.

Where is everybody?

lord_crumb — Thu, 26 Jan 2006 05:52:15 GMT

Where are all my Broadband Buddies? Come out from hiding and say hello.

I am getting lonely.

First Post!

lord_crumb — Fri, 20 Jan 2006 18:09:04 GMT

Thanks to who added this forum! Anyways since I was first to find it I would like to ask if anyone has any pets. I have 2 hamsters and a Cat named Byron Masters.