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Forum Newbie
Group: Forum Members
Last Login: 2/27/2008 11:11:55 AM
Posts: 1,
Visits: 0
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Hi there,
I am wondering if someone could help me with some connection problems I am having. I am not the besr with computers so if I'm not making sense, please let me know. The story goes...
I recently cancelled my broadband with Virgin Media and chanaged to O2 Broadband. They have connected my today and I have setup the connection to my main PC. The internet is working great on the main PC. However I am also trying to connect wirelessly to my laptop, I have enetered the network key and it's saying its connected but when I try visiting any webpage it says it can't connect. My laptop used to connect to the internet with no problems when I was with Virgin Media. When I had Virgin Media I had to buy my own wireless router and connect through that, but I was told with O2 Broadband I just use their box to connect to a wireless network, so i've unplugged the Belkin router.
I contacted O2 about this and they said to delete my internet history but that hasn't solved the problem.
Can anyone help?
Thanks alot!
Sarah 
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Forum Member
Group: Forum Members
Last Login: 1/30/2008 10:26:51 AM
Posts: 27,
Visits: 4
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Sarah.
First quick check, open a DOS window (via start > Run then type CMD)
Then type the following at the prompt:
ipconfig /all (there is a space before the slash character)
You will get a window up with your IP address information in.
If you right click the top of the window and choose Edit > Mark you can highlight the text with your mouse. Once highlighted, press "return" and the text will be on your clipboard allowing you to paste it into the forum here.
Do that and let us have a look at the outcome.
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