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Forum Newbie
Group: Forum Members
Last Login: 8/8/2006 4:39:04 AM
Posts: 1,
Visits: 3
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am currently debating on which broadband service to get, was thinking about getting Virgin broardband, is the service any good.
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Forum Newbie
Group: Forum Members
Last Login: 2/6/2007 1:54:45 PM
Posts: 1,
Visits: 1
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I have had virgin for 4 months and quite happily say that jade goody has more chance of becoming the ambassador for race relations than virgin offering a decent broadband service.
It is the most unreliable service i have ever had and their customer services are worse than useless.
Avoid it like the plague.
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Junior Member
Group: Forum Members
Last Login: 4/9/2007 1:29:53 PM
Posts: 10,
Visits: 2
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VIRGIN BROADBAND IS A JOKE, AND SO IS THERE CUSTOMER SERVICE! I MOVED OUT OF MY HOUSE, CANCELED THE BROADBAND, RE DIRECTED MY MAIL AND 6 MONTHS LATER I RECEIVED A LETTER AT MY NEW HOUSE FROM A CREDIT AGENCY DEMANDING £71, ABSOLUTE DISGRACE! THEY WERENT MUCH HELP EITHER WHEN I PHONED THEM, CHARGED ME ANOTHER £17.99 TO CANCEL, EVEN ALTHOUGH THEY KNEW I HAD NOT USED IT IN 6 MONTHS, SEEMS TOUGH THAT I NEVER CANCELED, MAYBE IM GOING MAD AND MAKING UP THINGS!! IDIOTS!
STAY WELL CLEAR OF VIRGIN!!!!
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Forum Newbie
Group: Forum Members
Last Login: 2/2/2008 10:27:53 AM
Posts: 6,
Visits: 1
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* Virgin Media is over subscribed on the ADSL service- expect shit speeds.
* Customer service are useless and downright rude (10p a min). Their aim is to put barriers in between you and achieving your goal in order to save money. Wait for the 'we can't do anything unless tech support have left a note on the system' chestnut for ultimate buerocratic confusion.
* Technical support (35p a min, 10p connection charge) contradict each other depending on who you speak to. Mostly rude, but a few people there do have their sense of humanity intact. Others are moral wreckages.
* After listening to the 'Hey, you' when you call and their falsified 'zany' crazy hip music for the 50th time, you'll begin to suspect they spend more money on crap ads with Uma Thurman than actually providing a good service.
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Forum Member
Group: Forum Members
Last Login: 1/30/2008 10:26:51 AM
Posts: 29,
Visits: 4
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