I want to upgrade from dial up to BT Broadband with home hub. Do I need another phone line put in?
Question by griftie: I want to upgrade from dial up to BT Broadband with home hub. Do I need another phone line put in?
Will I need two lines? One for the normal ‘phone and one for the broadband connection. Or does the ‘Home Hub’ do all this? Please help ‘cos I’m a real thicko when it comes to this technical stuff!
Best answer:
Answer by Benji
all you will need is your 1 current phone line.
BT will send you everything else you need.
good choice in going for broadband!!
Know better? Leave your own answer in the comments!
1 phone line will do. I would say that the customer service/billing etc departments which are all based in India are apalling so dont do it.
if you really want to go with BT (gawd knows why) then dont use the disc to “install the internet” it installs loads of crappy software you dont need.
All you need to do is plug in the hub, type in 192.168.1.254 (the hub’s address and set it up from there. How to set up the connection in more detail-
All you need to know is that your router (hub) address is
192.168.1.254 (default gateway)
tell windows to obtain IP and DNS settings automatically.
If you want to type in the DNS settings they are
Primary 194.72.9.34
Secondary 194.72.0.114
If youre not sure then get someone to set it up but DONT install using the disc!
BT technical side are okay but the customer service is appaling.
Bear in mind that BT are currently one of the most expensive providers in the UK. You really should check out someone like http://www.UtilitySaving.Biz as they offer better cutomer services and they are significantly cheaper.
Whoever you go with you will only need the one phone line.
no the one you have is ok
you will get a modem(home hub)
a cd with it will walk you through the ~how do i do it ~
bt for 2+years
enjoy